Getting Advice

South Liverpool Citizens Advice Bureau is a generalist advice service. By using Advisernet, the Citizens Advice's unique information web-based system, we can give you the most up to date free, confidential, impartial and independent advice and information on a wide range of subjects.

In addition to our general service we can also offer specialist advice in a range of different matter such as money advice and welfare rights.

When you arrive at the CAB we will welcome you and let you know what services we have available. These include a wide range of factsheets and leaflets for you to browse. Please tell us about any language or access requirements you have and we will do our best to accommodate them.

Everyone is offered a short session with an assessor, who will identify the most appropriate way for us to give you the help that is needed. We'll keep you informed about the length of time you may need to wait for this.

Depending on your particular needs, we may make an appointment to discuss your problem further – in person, by phone or on email. Alternatively, we may provide you with information to take away, or direct you to a different organisation that is better placed to help you.

CAB advice and information can also be found on the CAB Service's Citizens Advice website.

If you need further advice or information and you live in south Liverpool area, you can contact us in person, by phone or in writing. For our contact details, please go to our Contact Us page.

If you do not live or work in the south Liverpool area, the Citizens Advice website includes a UK wide directory of local CAB with their contact details and the services they offer.